Who We Are

Livius Training ("we", "us", "our") is committed to protecting and respecting your privacy. This policy sets out how we collect, use, and protect information about you when you use our website and services.

What Data We Collect

Name, email address, and phone number when you book a course or contact us.
Company name and billing address for corporate bookings.
Payment information (processed securely — we do not store card details).
Course attendance and completion records.
Website usage data via cookies (see our Cookie Policy below).

How We Use Your Data

To process your course bookings and send confirmation emails.
To issue certificates of completion.
To send you course reminders and renewal notices.
To respond to your enquiries.
To send marketing communications (only with your consent).
To comply with our legal and regulatory obligations.

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Contract: To fulfil your course booking.
Legitimate Interests: To improve our services and prevent fraud.
Consent: For marketing emails and non-essential cookies.
Legal Obligation: To comply with applicable laws.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Course and certification records are retained for up to 7 years. Marketing preferences are retained until you unsubscribe.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data (right to be forgotten).
Object to or restrict processing of your data.
Data portability.
Withdraw consent at any time.

To exercise any of these rights, please use our Data Removal Request form or email info@livius-training.co.uk.

Cookies

We use cookies to improve your experience on our website. You can manage your cookie preferences at any time. For more information, see the cookie banner on our website.

Third Parties

We do not sell your data to third parties. We may share your data with trusted service providers (e.g. payment processors, email services) who process data on our behalf under strict data processing agreements.

Contact

If you have questions about this policy or wish to make a complaint, please contact us at info@livius-training.co.uk or write to us at our registered address. You also have the right to lodge a complaint with the ICO at ico.org.uk.

Privacy Policy