CPD Accredited Licensed Premises Staff Training
Course Description
Our Licensed Premises Staff Training is a comprehensive online e-learning course specifically designed to ensure that staff working in the hospitality and retail sectors remain compliant with the Licensing Act 2003 (England and Wales) and the Licensing (Scotland) Act 2005. This 60-minute programme is fully CPD accredited, providing a recognised certification that demonstrates a commitment to professional development and legal standards across the UK-wide hospitality industry. By completing this training, staff gain the necessary knowledge to uphold the law while providing excellent service in any environment where alcohol is sold or supplied.
The curriculum focuses on the four core licensing objectives established by the UK government: the prevention of crime and disorder, public safety, the prevention of public nuisance, and the protection of children from harm. Throughout the course, learners explore the essential legalities of alcohol sales, including the Weights and Measures Act 1985 and the critical importance of age verification through industry-standard schemes like Challenge 21 and Challenge 25. Understanding these statutory requirements is vital, as non-compliance can lead to the loss of a premises licence, unlimited fines, or criminal prosecution for both the individual and the business owner.
This UK-wide training is accessible from anywhere and is essential for any individual involved in the sale of alcohol, providing the factual knowledge needed to handle difficult situations, such as refusing service to intoxicated patrons or those under the age of 18. Upon successful completion of this 60-minute module, learners receive a CPD certificate, which serves as vital evidence of due diligence for local authorities and licensing boards. You can find more information on national standards via the official UK Government alcohol licensing guidance or the CPD Certification Service website.
Ensure your team is fully compliant and confident in their legal duties. Browse our full range of CPD accredited online e-learning courses or reach out to our team via the contact page to discuss bulk enrolment for your staff today.
Learning Outcomes
- Identify the four core licensing objectives of the Licensing Act 2003
- Distinguish between premises licenses, personal licenses, and club premises certificates
- Recognize mandatory licensing conditions and the legal duties of license holders
- Explain the roles and powers of the Licensing Authority and enforcement agencies
- Implement robust age verification procedures to prevent illegal sales to minors
- Identify signs of intoxication and the legal requirements for refusing service
- Outline the social responsibilities of alcohol retailers and current drinking guidelines
- Apply effective strategies for managing conflict and maintaining a safe environment
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