Professional Online Training for Handling Information in a Care Setting
Course Description
This Handling Information in a Care Setting course is a comprehensive CPD accredited online e-learning module designed to ensure health and social care workers manage sensitive data with absolute integrity. Specifically aligned with Standard 14 of the Care Certificate, this 30-minute programme provides the essential knowledge required to uphold the privacy and dignity of service users. As a UK-wide training provider, Livius Training ensures this course meets the rigorous standards expected by the Care Quality Commission (CQC) regarding the safe management of person-centred records.
The curriculum is strictly mapped to the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). It covers the legal frameworks for recording, storing, and sharing information within a health and social care environment. Learners will explore the seven Caldicott Principles, which govern the use of patient-identifiable information, and the legal consequences of data breaches as monitored by the Information Commissioner's Office (ICO). By mastering the "need to know" principle, staff ensure that confidential records—whether digital or paper-based—remain secure, fulfilling their statutory duties under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
This online e-learning course is accessible from any location, providing a flexible and efficient solution for care providers to maintain compliance with Skills for Care national standards. Upon successful completion, learners are awarded a CPD certificate, which serves as verifiable evidence of professional development and an understanding of the Freedom of Information Act 2000. This ensures your workforce is equipped to handle sensitive data safely, reducing the risk of litigation and enhancing the quality of care delivery.
Ensure your team meets its legal obligations and protects the rights of those in your care. To book this course or to discuss our wider suite of accredited health and social care training, please visit our Contact page to speak with our specialist support team.
Learning Outcomes
- Identify legislation and codes of practice relating to the handling of information in care settings
- Describe agreed ways of working for the secure recording, storage, and sharing of information
- Explain the importance of using secure systems for all personal and sensitive data
- Outline the requirements for maintaining records that are up to date, complete, and accurate
- Explain how to report concerns if agreed ways of working for information handling are not followed
- Describe how to access support and guidance for complex information handling issues
- Explain the principles of confidentiality and the 'need to know' rule in a care context
- Identify secure features of both manual and electronic information storage systems
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